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Business Phone Systems - Information and Advice
As a business or company expands, so do its telephone requirements. As more and more employees are added, a business telephone system will need to be set up. This is necessary because one or two phones cannot possibly deal with all of the calls that will be placed and received on a daily basis. There a few ways you can go when choosing a business telephone system.
A business telephone system allows access to lines from any telephone on the business system. Additional features such as voicemail and data transfer are often part of the system. Key systems were some of the earliest utilized by businesses. They are comprised of manual switching between lines and the telephone itself features buttons which select the line to be used. As time has gone on, large-scale integrated circuits have replaced relays to facilitate line switching. This technology has greatly reduced the cost of operating a key system and offers features such as caller ID, speed dialing, and automatic call accounting.
Integrated services digital networks (ISDN) have developed that combine aspects of both key systems and private branch exchanges (PBX), creating a hybrid system that is able to carry two or more signals simultaneously. This means that voice, data, video, and fax signals can travel on one line. As key systems have further embraced ISDN technology, they have become less abundant and have been replaced often with a hybrid system. Although hybrid telephone systems can carry both analog and digital signals, analog is not used as much anymore. Hybrid systems combine the hands-on approach of a key system with the high-priced luxuries of PBX systems.
A private branch exchange is a business telephone system that is exclusive to a particular business instead of one that is operated by an outside carrier. PBXs connect all of the internal telephone lines of an office or business with each other and with the public switch. Switches between lines are done automatically, unlike in a key system in which the user selects lines manually. Private exchange branch systems can become somewhat pricey due to the amount of features they offer and the complexity of their operation, but they save money on internal calling, something that can become expensive when handled by local phone services. And of course, PBXs allow for many more simultaneous voice and data deliveries with more complexity.
At the end of the day, whichever business telephone system you choose depends on the size and needs of your company. Small scale businesses do not require the large number of features that large corporations do and can more easily get by with a key or hybrid system. Private branch exchanges and their many features are more suitable for the greater needs of big businesses.
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Article Source: https://EzineArticles.com/expert/Mark_Thomas_Walters/155870
Article Source: http://EzineArticles.com/5228046
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